PRIVACY POLICY

Balas Technologies Co., Ltd. (the Company) respect and commit to protect personal data very seriously. Therefore, data protection and information security are an integral part of our company policy. 

Personal data we collect

The Company collects data from you, through our interactions with you and through our products. You provide some of this data directly, and we get some of it by collecting data about your interactions, use, and experiences with our products. The data we collect depends on the context of your interactions with The Company and the choices you make, including your privacy settings and the products and features you use. We also obtain data about you from third parties.

You have choices when it comes to the technology you use and the data you share. If we ask you to provide personal data, you can decline. Many of our products require some personal data to provide you with a service. If you choose not to provide data -required to provide you with a product or feature, you cannot use that product or feature. Likewise, where we need to collect personal data by law or to enter into or carry out a contract with you, and you do not provide the data, we will not be able to enter into the contract; or if this relates to an existing product you are using, we may have to suspend or cancel it. We will notify you if this is the case at the time. Where providing the data is optional, and you choose not to share personal data, features like personalization that use such data will not work for you.

How we use personal data

The Company uses the data we collect to provide you with rich, interactive experiences. We use data to:

• Provide our products, which includes updating, securing, and troubleshooting, as well as providing support. It also includes sharing data when it is required to provide the service or carry out the transactions you request.

• Improve and develop our products.

• Personalize our products and make recommendations.

• Advertise and market to you, which includes sending promotional communications, targeting advertising, and presenting you with relevant offers.

We also use the data to operate our business, which includes analyzing our performance, meeting our legal obligations, developing our workforce, and doing research.

In carrying out these purposes, we combine data we collect from different contexts (for example, from your use of two The Company products) or obtain from third parties to give you a more seamless, consistent, and personalized experience, to make informed business decisions, and for other legitimate purposes.

Our processing of personal data for these purposes includes both automated and manual (human) methods of processing. Our automated methods often are related to and supported by our manual methods. For example, to build, train, and improve the accuracy of our automated methods of processing (including artificial intelligence or AI), we manually review some of the predictions and inferences produced by the automated methods against the underlying data from which the predictions and inferences were made.

Reasons we share personal data

We share your personal data with your consent or to complete any transaction or provide any product you have requested or authorized. We also share data with The Company-controlled affiliates and subsidiaries; with vendors working on our behalf; when required by law or to respond to legal process; to protect our customers; to protect lives; to maintain the security of our products; and to protect the rights and property of The Company and its customers.

How to access and control your personal data

You can also make choices about the collection and use of your data by the Company. You can control your personal data that the Company has obtained, and exercise your data protection rights, by contacting the Company or using various tools we provide. In some cases, your ability to access or control your personal data will be limited, as required or permitted by applicable law. How you can access or control your personal data you may contact the Company at the address info@balastecnologies.com.

Products provided by your organization

If you use the Company product with an account provided by an organization you are affiliated with, that organization can:

• Control and administer the Company product and product account, including controlling privacy-related settings of the product or product account.

• Access and process your data, including the interaction data, diagnostic data, and the contents of your communications and files associated with your The Company product and product accounts.

If you lose access to your work or school account (in event of change of employment, for example), you may lose access to products and the content associated with those products, including those you acquired on your own behalf, if you used your work or school account to sign in to such products.

If your organization provides you with access to the Company products, your use of the Company products is subject to your organization’s policies, if any. You should direct your privacy inquiries, including any requests to exercise your data protection rights, to your organization’s administrator. When you use social features in the Company products, other users in your network may see some of your activity. 

When you use the Company product provided by your organization, the Company’s processing of your personal data in connection with that product is governed by a contract between the Company and your organization. The Company processes your personal data to provide the product to your organization and you, and in some cases for the Company’s business operations related to providing the product, if you have questions about The Company’s processing of your personal data in connection with providing products to your organization, please contact your organization. If you have questions about the Company’s business operations in connection with providing products to your organization as provided in the Product Terms, please contact the Company at info@balastecnologies.com.